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See whether customer sentiment is moving

A quarterly baseline turns scattered responses into a simple trend decision for founders and teams.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Survey Responses

Tool to retrieve all survey responses for your account with pagination support and optional filtering. Use when you need to access survey feedback data, filter by date range, trend, person, or sort by creation/update time. Supports expanding person details and notes.

Why this helps

Teams review individual comments but lose sight of whether sentiment is improving over time.

  • Make trend changes visible
  • Reduce manual analysis
  • Support quarterly planning

Setup

Build it in a few focused steps.

  • 1Connect 1Password and Delighted in Notis once.
  • 2Create an automation named Quarterly feedback baseline.
  • 3Tell Notis to list survey responses and compare results with the supplied baseline notes.
  • 4Pick notis_cron and set a quarterly schedule.
  • 5Choose a report channel and test with one prior quarter.

Questions about this workflow

Does Delighted provide the historical baseline automatically?

The workflow can retrieve responses; any external baseline notes must be supplied in the prompt.

Can it include written comments?

Yes, ask Notis to summarize available response notes when returned.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 1password to Delighted. A trigger fires from one place; an action lands in another.

1password triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

1password and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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