Skip to content
Notis

Reset the BotStar widget during maintenance

Give your chat setup a clean reset at a time you control.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

Why this helps

Widget drift accumulates when maintenance resets depend on someone remembering them.

  • Creates predictable maintenance
  • Reduces widget drift
  • Keeps resets outside peak support time

Setup

Build it in a few focused steps.

  • 1Connect 1Password and BotStar once in the Notis portal.
  • 2Create an automation for the maintenance window.
  • 3Tell Notis to reinitialize the BotStar widget using the approved non-secret configuration available for that window.
  • 4Choose a recurring schedule and report channel.
  • 5Test during one planned maintenance window.

Questions about this workflow

Can the schedule include weekends?

Yes. Choose the recurring maintenance cadence that fits your operating calendar.

What configuration is safe to use?

Use non-secret widget settings and keep credentials out of the prompt and payload.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 1password to Botstar. A trigger fires from one place; an action lands in another.

1password triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

1password and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Botstar.