Refresh BotStar user details on a review schedule
Keep active conversations aligned with the latest approved customer context.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
User details become stale when access reviews happen but chat sessions are left untouched.
- Keeps active profiles current
- Creates a repeatable review rhythm
- Reduces copy and paste during support
Setup
Build it in a few focused steps.
- 1Connect 1Password and BotStar once in the Notis portal.
- 2Create an automation for the access-review cadence.
- 3Tell Notis to update the current BotStar session with the approved non-secret user details available in the review context.
- 4Choose a recurring schedule and report channel.
- 5Test with one real review cycle.
Questions about this workflow
What if no approved details changed?
Instruct Notis to leave the session unchanged and report that no update was needed.
Can it update an inactive session?
The action is intended for the current live chat session.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 1password to Botstar. A trigger fires from one place; an action lands in another.
1password triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
1password and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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