Find a customer record for a staffing escalation
Give an escalation owner the account context needed to act.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List DPD Customers
Tool to list customers in your dpd account. use when you need a filtered or paginated list of customers for reporting or synchronization.
Why this helps
Escalations stall when the person handling them cannot quickly locate the related customer record.
- Speed escalation handoff
- Reduce repeated searches
- Highlight uncertain matches
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Dpd2 once in the Notis portal.
- 2Create an automation that lists DPD customers and identifies likely records from the escalation details.
- 3Choose the Notis webhook trigger.
- 4Pick a report channel and test with one real escalation.
Questions about this workflow
Can it use an email address?
Yes, include it in the request if it is available and appropriate for the customer lookup.
Will it contact the customer?
No. This workflow only retrieves and summarizes customer records.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Dpd2. A trigger fires from one place; an action lands in another.
7shifts triggers
Dpd2 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Storefront
Tool to retrieve details of a specific storefront by its id. use when you need storefront metadata after you have its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List DPD Customers
Tool to list customers in your dpd account. use when you need a filtered or paginated list of customers for reporting or synchronization.
List DPD Purchases
Tool to list all purchases made through your dpd account. use when you need to retrieve purchase records with optional date filters and pagination for reporting or analysis.
List Storefronts
Tool to list all storefronts in your dpd account. use after authenticating to fetch storefront details before managing products or purchases.
List Subscribers
Tool to list subscribers for a given storefront. use when you need a paginated and filtered list of subscribers after storefront setup.
DPD: Ping API
Tool to ping the api to check its status. use when verifying api connectivity before further operations.
Verify DPD Notification
Tool to verify a webhook notification's authenticity by posting back the original signature and payload. use after receiving a notification to confirm it originates from dpd.
Connect any two apps with Notis in the middle.
7shifts and Dpd2, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dpd2.