Fetch Docsbot AI bot details before support changes
See the current bot context before you change instructions, ownership, or customer flows.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Why this helps
Changes made without current bot context can create avoidable support regressions.
- Create a repeatable preflight check
- Reduce accidental configuration changes
- Share current bot context with teammates
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Docsbot AI in the Notis portal once.
- 2Create an automation named bot health brief.
- 3Tell Notis to fetch the bot from the webhook and summarize its current details and risks.
- 4Select the webhook trigger, report destination, and test with one real bot id.
Questions about this workflow
Can the workflow inspect sources too?
Use a separate List Bot Sources workflow when you need the bot's source inventory.
What if the bot id is invalid?
Ask Notis to report the lookup error clearly and stop without making changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Docsbot ai. A trigger fires from one place; an action lands in another.
7shifts triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
7shifts and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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