Mute alerts during a planned maintenance window
Keep planned work from interrupting your team with expected alerts.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Mute Monitor
Mute a monitor in datadog. temporarily silences alerts from a monitor, which is useful during maintenance windows, deployments, or when investigating known issues to prevent alert fatigue.
Why this helps
Maintenance work can generate repeated alerts when the alert state is not updated in time.
- Reduce expected alert interruptions
- Tie mute actions to planned work
- Make maintenance response faster
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Datadog in the Notis portal once.
- 2Create an automation for maintenance monitor muting.
- 3Tell Notis to verify the incoming 7shifts maintenance window and mute the named Datadog monitor for the approved period.
- 4Choose the Notis webhook trigger and send one representative maintenance request.
- 5Select a report channel and verify the monitor state in Datadog.
Questions about this workflow
What if no monitor is named?
Notis should stop and report that the target monitor is missing.
Can this mute multiple monitors?
Only when the request and instruction clearly identify the monitors to mute.
How are alerts restored?
Create a separate workflow using Unmute Monitor after maintenance ends.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Datadog. A trigger fires from one place; an action lands in another.
7shifts triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
7shifts and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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