Update a safety character after an incident
Keep your safety assistant grounded in the latest context without rewriting its identity by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Character Backstory
Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.
Why this helps
Incident lessons get lost when the assistant's context is not updated promptly.
- Preserve current incident context
- Improve future guidance
- Reduce manual character maintenance
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Convolo ai in Notis once.
- 2Create an automation for safety context updates.
- 3Tell Notis to update the character backstory with the incident summary and approved lessons.
- 4Pick a notis_webhook trigger, choose the report destination, and test with one real incident payload.
Questions about this workflow
What if the incident summary is incomplete?
Notis can only use the supplied context, so include the missing facts before running the update.
Will existing backstory text be overwritten?
Only the fields you instruct Notis to update are changed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Convolo ai. A trigger fires from one place; an action lands in another.
7shifts triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Define or Update Character Actions
Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.
Evaluate Character Performance
Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.
Generate Starter Conversation
Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
List Voices
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Set Core AI Settings
Tool to set core AI settings for a character. Use after confirming character existence.
Update Character Backstory
Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.
Connect any two apps with Notis in the middle.
7shifts and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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