Retrieve a Cody message for a 7shifts escalation
Pull the exact answer behind an escalation when context matters.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Message
Tool to fetch a specific message by its ID from Cody AI. Use when you need to retrieve details about a particular message, with optional includes for sources or usage metrics.
Why this helps
Escalations stall when the original answer or supporting details are hard to locate.
- Recover exact answers
- Preserve supporting context
- Speed escalation handling
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Cody to Notis once.
- 2Create an automation named Staffing escalation message lookup.
- 3Tell Notis to fetch the Cody message identified in the webhook and return its answer with requested sources or usage details.
- 4Choose the webhook trigger and select a run report destination.
- 5Test with one real escalation reference.
Questions about this workflow
What identifier is needed?
Provide the Cody message ID or enough conversation context for Notis to identify it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Cody. A trigger fires from one place; an action lands in another.
7shifts triggers
Cody actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Delete Conversation
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Delete Document
Tool to delete a document by id. Use when removing a document that is no longer needed.
Get Conversation
Tool to fetch a conversation by its ID from Cody AI. Use when you need to retrieve details about a specific conversation. Supports optional includes parameter to filter response to list document IDs.
Connect any two apps with Notis in the middle.
7shifts and Cody, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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