Turn payroll exceptions into Close tasks
Give every payroll exception a visible next step with the original operational context attached.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Task
This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.
Why this helps
Payroll exceptions require follow-up, but the next action can get lost after the initial review.
- Makes exceptions actionable
- Preserves audit context
- Clarifies ownership and timing
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Close once in the Notis portal.
- 2Create a new automation and name it.
- 3Tell Notis to create a Close task for each payroll exception requiring investigation or communication, using only details present in the payload.
- 4Choose the notis_webhook trigger and connect the source webhook.
- 5Choose a report channel, then test with one real exception payload.
Questions about this workflow
Can it separate internal fixes from customer follow-up?
Yes. Include that decision rule in the instruction and ask Notis to phrase each task accordingly.
What if the exception is already resolved?
Tell Notis to skip resolved exceptions and report the reason when status is supplied.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Close. A trigger fires from one place; an action lands in another.
7shifts triggers
Close actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create SMS Message
This tool creates a new sms message in close. the tool allows sending immediate sms messages or logging received sms messages using the provided phone numbers and message content. it includes parameters such as local phone, remote phone, text, status, and source.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Call
Creates a new call record in close.com. this tool allows you to log both inbound and outbound calls associated with a lead, supporting parameters such as lead id, direction, and optional support for contact id, phone, duration, note, recording url, and user id.
Create Lead
This tool creates a new lead in close crm. it allows users to create a lead with basic company information and optional contact details, including company name, description, website url, lead status, contacts, and addresses. it operates by sending a request to the api endpoint /lead/ on the close crm platform.
Create Task
This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.
Delete Call
This tool allows you to delete a specific call activity in close.com. it is useful for removing incorrectly logged calls or cleaning up call records. the action deletes a call activity using its unique call id and cannot be undone.
Get Notes
This tool retrieves a list of note activities from close. it allows users to fetch notes with optional filtering parameters, including filtering by lead id, user id, and date ranges. the tool returns details such as note content, creation and update dates, and any associated attachments.
Connect any two apps with Notis in the middle.
7shifts and Close, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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