Document failed schedule messages
Keep failed notifications from disappearing in a delivery log that managers can act on.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Delivery Issue
Tool to create a delivery issue report in ClickSend. Use when you need to report problems with message delivery such as messages not being received or delivery failures.
Why this helps
Without a clear issue record, a failed staff text may never be retried or investigated.
- Create a consistent failure record
- Speed up manager follow-up
- Make recurring delivery problems visible
Setup
Build it in a few focused steps.
- 1Connect 7shifts and ClickSend in the Notis portal.
- 2Create an automation that reviews failed messages associated with 7shifts operations.
- 3Tell Notis to create a ClickSend delivery issue for each relevant failure with the recipient, message purpose, and status.
- 4Choose a recurring schedule trigger and select where reports should be sent.
- 5Test with one failed delivery example.
Questions about this workflow
Can it include recipient details?
Ask Notis to include the recipient and available delivery metadata in each issue report.
Can this be limited to schedule messages?
Yes. State the message purpose or identifying context in the automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to ClickSend. A trigger fires from one place; an action lands in another.
7shifts triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
7shifts and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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