Route replies to staffing messages
Make responses easier to handle by setting an inbound SMS rule for staff replies to schedule outreach.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Inbound SMS Automation
Tool to create a new inbound SMS automation rule in ClickSend. Use when you need to set up automated actions to trigger when inbound SMS messages are received.
Why this helps
Replies to staffing texts can become scattered and hard to triage during service operations.
- Create a consistent inbound response path
- Reduce manual message triage
- Keep staffing outreach connected to operations
Setup
Build it in a few focused steps.
- 1Connect 7shifts and ClickSend in the Notis portal.
- 2Create an automation and describe the staffing reply outcome in plain language.
- 3Tell Notis to create an inbound SMS automation for replies related to 7shifts staffing outreach.
- 4Choose a webhook trigger and provide the endpoint request that starts the automation.
- 5Test with one real inbound reply and review the run report.
Questions about this workflow
Does this read every employee reply?
The automation can act on inbound messages received through the ClickSend rule and the instructions you provide.
Can the rule forward replies elsewhere?
Describe the desired handling in the prompt and use the available ClickSend automation settings.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to ClickSend. A trigger fires from one place; an action lands in another.
7shifts triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
7shifts and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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