Create a Chatbotkit skillset for a 7shifts support need
Turn a clear operations need into a reusable assistant capability.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
Why this helps
New support requests lead to one-off prompts that are hard to maintain.
- Standardize recurring support work
- Make capability ownership clearer
- Reduce one-off prompt maintenance
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Chatbotkit in the Notis portal once.
- 2Create an automation that turns the incoming approved 7shifts support brief into one Chatbotkit skillset.
- 3Choose a webhook trigger.
- 4Select where run reports should go.
- 5Test it with one real support brief.
Questions about this workflow
What must the request include?
Include the support goal, boundaries, and any source guidance needed to define the skillset.
Will it combine multiple skills?
Yes. The action creates a skillset intended to group related skills into one reusable unit.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Chatbotkit. A trigger fires from one place; an action lands in another.
7shifts triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
7shifts and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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