Retrieve Chatbotkit context for a 7shifts schedule issue
Bring the missing conversation context into the scheduling decision.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Why this helps
Managers lose time searching old chatbot messages while a schedule issue is active.
- Recover prior decisions quickly
- Reduce repeated questions
- Give managers a clearer handoff
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Chatbotkit in the Notis portal once.
- 2Create an automation that retrieves the relevant Chatbotkit conversation messages for each scheduling issue.
- 3Choose a webhook trigger.
- 4Select a report channel for retrieved context.
- 5Test it with one real conversation reference.
Questions about this workflow
What is required to retrieve messages?
The request must include enough conversation context, such as a conversation reference, for Chatbotkit to find the messages.
Will it retrieve every message?
It follows Chatbotkit pagination and the scope stated in your automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Chatbotkit. A trigger fires from one place; an action lands in another.
7shifts triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
7shifts and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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