Clean up duplicate transcription orders
Resolve accidental double submissions before they consume budget.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Why this helps
Duplicate recording orders create unnecessary cost and queue clutter.
- Removes redundant queue items
- May recover eligible funds
- Keeps processing focused
Setup
Build it in a few focused steps.
- 1Connect 7shifts and Castingwords in the Notis portal.
- 2Create an automation that cancels the duplicate order when no transcription work has started.
- 3Pick the notis_webhook trigger.
- 4Choose where run reports should go.
- 5Test with one eligible duplicate order ID.
Questions about this workflow
How does Notis identify the duplicate?
Include the duplicate order ID and the context showing which order should remain.
Is every duplicate refundable?
Refunds depend on the Castingwords processing state.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 7shifts to Castingwords. A trigger fires from one place; an action lands in another.
7shifts triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.
Get registered webhook URL
Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
Register Webhook
Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.
List Available SKUs
Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.
Test Webhook Call
Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.
Connect any two apps with Notis in the middle.
7shifts and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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