Parse user agents for faster support
Give support the device context they need before asking another question.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
User Agent Parser API
Tool to parse a user-agent string into device, os, browser, and bot details. use when you have a raw user-agent header and need structured client info.
Why this helps
Raw user agent strings slow down troubleshooting and handoffs.
- Speed up troubleshooting
- Improve support handoffs
- Identify bots and device types
Setup
Build it in a few focused steps.
- 1Connect 44API and Big data cloud in Notis once.
- 2Create a support context automation.
- 3Describe that Notis should parse each raw user agent and summarize device, OS, browser, and bot details.
- 4Pick the Notis webhook trigger and report destination.
- 5Test with one real user agent string.
Questions about this workflow
What does parsing return?
It can return device, operating system, browser, and bot details.
Can it diagnose the underlying issue?
No. It supplies technical context for diagnosis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 44API to Big data cloud. A trigger fires from one place; an action lands in another.
44API triggers
Big data cloud actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Am I Roaming API
Tool to determine if the user is roaming based on their ip address and gps coordinates. use after obtaining device location to verify roaming status before mobile actions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASN Extended Receiving From Info API
Tool to return upstream providers (receivingfrom) for a given asn. use when you need a paginated list of ases feeding traffic for the specified asn.
ASN Extended Transit To Info API
Tool to return downstream customers (transitto) for a given asn. use when you need a paginated list of ases receiving traffic from a specific asn.
ASN Rank List API
Tool to fetch a ranked list of autonomous systems by ipv4 announcement volumes. use after you need to compare or analyze as ranks.
BGP Active Prefixes API
Tool to retrieve ipv4 or ipv6 prefixes currently announced on bgp. use when inspecting bgp routing announcements for a given asn.
Reverse Geocoding With Timezone API
Tool to return reverse geocoding and time zone info for given coordinates. use when you need both locality details and timezone data in one call.
Country by IP Address API
Tool to geolocate an ip address and retrieve country details and demographics. use when you need country-level data after obtaining the target ip address.
Country Info API
Tool to fetch detailed country information by iso code. use when you need localized names, currencies, regions, and other metadata for a country.
Connect any two apps with Notis in the middle.
44API and Big data cloud, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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