Skip to content
Notis

Run a recurring support triage

Start support review with the tickets most likely to need action today.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get Tickets

Tool to retrieve a list of all tickets. use after obtaining api token when you need an overview of support or issue tickets.

Why this helps

A growing ticket list makes urgent issues hard to separate from routine requests.

  • Prioritizes support attention
  • Makes aging issues visible
  • Reduces manual sorting

Setup

Build it in a few focused steps.

  • 1Connect 44API and Agiled in the Notis portal.
  • 2Create an automation that retrieves Agiled tickets and summarizes urgent, aging, or tax verification issues using the criteria in your prompt.
  • 3Choose notis_cron and set the recurring schedule.
  • 4Select a report channel and test with one triage run.

Questions about this workflow

Can it create a reply?

Action 490 retrieves tickets for triage. Use the report to decide the next support action.

How do I identify tax-related tickets?

Tell Notis which words, identifiers, or verification context to look for in the returned ticket data.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 44API to Agiled. A trigger fires from one place; an action lands in another.

44API triggers

Agiled actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Expense

Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Project

Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."

ActionInstant

Create Task

Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."

ActionInstant

Create Ticket

Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).

ActionInstant

Get Contacts

Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.

ActionInstant

Get Currencies

Tool to list currencies. use when you need to fetch available currency options after authentication.

ActionInstant

Get Deals

Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.

ActionInstant

Get Employees

Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.

ActionInstant

Connect any two apps with Notis in the middle.

44API and Agiled, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agiled.