Make CSR coverage easier to plan
A recurring overview helps you see who is available for customer service work.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get a list of CSRs
Fetches all customer service representatives (csrs), including their id and name, returning an empty list if none are configured.
Why this helps
Coverage planning becomes guesswork when the current CSR list is not easy to access.
- Improve coverage planning
- Reduce roster lookups
- Support smoother handoffs
Setup
Build it in a few focused steps.
- 1Connect 44API and AgencyZoom once.
- 2Create an automation asking for a concise CSR coverage summary.
- 3Choose a recurring Notis schedule.
- 4Select where reports should go.
- 5Test with one scheduled run.
Questions about this workflow
What happens if no CSRs are configured?
The action returns an empty list.
Does this change assignments?
No. It provides current CSR information for planning.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 44API to Agencyzoom. A trigger fires from one place; an action lands in another.
44API triggers
Agencyzoom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate for JWT via V4 SSO
Authenticates a user via v4 single sign-on (sso) using the provided callback `code` (typically required for success) to retrieve a jwt and initial user session information.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Batch create contacts
Creates 1 to 5 new contacts in agencyzoom in a single batch api call.
Batch create leads
Creates up to 5 new leads in agencyzoom; all referenced entity ids (e.g., pipeline, user, custom field names) must exist, and organization `name` is required if `isbusiness` is true.
Batch delete tasks
Deletes multiple agencyzoom tasks in a batch; task deletion is permanent and the response indicates overall batch success, not individual task status.
Change lead status
Updates a lead's lifecycle status (e.g., active, won, lost, x-dated) and can optionally manage its workflow, pipeline, stage, source, or associated tags.
Mark task as completed
Marks an existing and accessible task in agencyzoom as 'completed'; this action does not return the full updated task object.
Create a customer note
Adds a new note to an existing customer's profile using their id; cannot be used to edit or retrieve existing notes.
Create a driver for an opportunity
Creates a new driver record associated with an existing agencyzoom opportunity using its id; full driver details are handled by the api endpoint directly, not specified in this action's request.
Connect any two apps with Notis in the middle.
44API and Agencyzoom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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