Give support requests the storefront context they need
Help your team investigate storefront questions without a separate lookup step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Storefront
Tool to retrieve details of a specific storefront by its id. use when you need storefront metadata after you have its id.
Why this helps
Support requests stall when the storefront identifier is present but the supporting details are not.
- Reduce support context switching
- Speed up storefront issue triage
- Keep request summaries grounded in current data
Setup
Build it in a few focused steps.
- 1Connect 0CodeKit and Dpd2 once in Notis
- 2Create an automation named Storefront context for support
- 3Tell Notis to retrieve storefront details using the id in the incoming request and summarize the context for support
- 4Choose a Notis webhook trigger and select the report destination
- 5Test with one real support payload
Questions about this workflow
What must the support request contain?
It must provide a valid storefront id.
Does this answer the customer automatically?
No. It prepares internal context for your support process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Dpd2. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Dpd2 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Storefront
Tool to retrieve details of a specific storefront by its id. use when you need storefront metadata after you have its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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List DPD Purchases
Tool to list all purchases made through your dpd account. use when you need to retrieve purchase records with optional date filters and pagination for reporting or analysis.
List Storefronts
Tool to list all storefronts in your dpd account. use after authenticating to fetch storefront details before managing products or purchases.
List Subscribers
Tool to list subscribers for a given storefront. use when you need a paginated and filtered list of subscribers after storefront setup.
DPD: Ping API
Tool to ping the api to check its status. use when verifying api connectivity before further operations.
Verify DPD Notification
Tool to verify a webhook notification's authenticity by posting back the original signature and payload. use after receiving a notification to confirm it originates from dpd.
Connect any two apps with Notis in the middle.
0CodeKit and Dpd2, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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