Start SMS feedback outreach from one webhook
Reach customers in the channel they already check.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Why this helps
Manual SMS enrollment creates delays and inconsistent coverage.
- Reduces enrollment work
- Uses timely eligibility signals
- Supports focused customer cohorts
Setup
Build it in a few focused steps.
- 1Connect both apps in the Notis portal.
- 2Create an automation instructing Notis to add eligible contacts from each webhook to Delighted Autopilot SMS.
- 3Select notis_webhook as the trigger.
- 4Choose where reports should go.
- 5Run one real contact through the workflow.
Questions about this workflow
What must the webhook include?
It should contain enough identifying information for Delighted and a phone number when SMS enrollment is intended.
Can I add properties for segmentation?
Yes. Ask Notis to pass the relevant properties from the payload.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Delighted. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
0CodeKit and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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