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Spot recurring themes in customer calls

See what customers keep discussing before the signal gets lost in recordings.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Topic Detection

Tool to transcribe audio and detect topics. use when you need to identify the main topics discussed in an audio recording after confirming the file url is publicly accessible.

Why this helps

Customer insight stays anecdotal when calls are not reviewed consistently.

  • Surfaces recurring customer themes
  • Supports product prioritization
  • Reduces manual call review

Setup

Build it in a few focused steps.

  • 1Connect 0CodeKit and Deepgram once.
  • 2Create an automation to detect topics in the week's public customer call recording.
  • 3Choose notis_cron, set the review cadence, and select the report channel.
  • 4Test with one representative call.

Questions about this workflow

Does it provide a full transcript?

The action transcribes audio while detecting its main topics; use transcription when you need a transcript-focused result.

Can it analyze several recordings?

Provide the relevant recording context or create separate scheduled runs for each file.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 0CodeKit to Deepgram. A trigger fires from one place; an action lands in another.

0CodeKit triggers

Deepgram actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Public Models

Tool to retrieve metadata on all the latest public deepgram speech-to-text models. use when you need to list available models; set include outdated to true to include deprecated versions.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Deepgram Projects

Tool to list all deepgram projects. use after authenticating with your api key.

ActionInstant

Get Project Usage Summary

Tool to retrieve a summary of usage data for a specified deepgram project. use when you need high-level metrics (submitted, processed, billable durations, etc.) optionally filtered by time window, model, accessor, or tag.

ActionInstant

Get Public TTS Models

Tool to fetch metadata about all latest public tts voice models. use when you need to list available deepgram tts voices.

ActionInstant

List Project Scopes

Tool to list all scopes for a specified deepgram project. use when you need to retrieve all permission scopes for a project.

ActionInstant

Transcribe Pre-recorded Audio

Tool to transcribe pre-recorded audio files into text. use when you need to convert an audio file at a url to text after confirming the file url is publicly accessible.

ActionInstant

Summarize Audio

Tool to generate concise summaries from audio content. use when you need a quick summary of audio after confirming the file url is publicly accessible.

ActionInstant

Text-to-Speech (REST)

Tool to convert text into natural-sounding speech. use when you need tts audio from text inputs.

ActionInstant

Connect any two apps with Notis in the middle.

0CodeKit and Deepgram, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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