Give support the link context they need
An escalation webhook can fetch recent Cuttly links and assemble the details a responder needs.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Why this helps
Support loses time searching for the right shortened URL during an urgent customer conversation.
- Reduce searching during escalations
- Include customer and case context in the report
- Make handoffs easier for the next responder
Setup
Build it in a few focused steps.
- 1Connect Notis to 0CodeKit and Cuttly once in the portal.
- 2Create an automation named Support Link Context Packet.
- 3Tell Notis to retrieve recent shortened URLs and summarize matches using the case details in the webhook.
- 4Select the webhook trigger and choose where reports should go.
- 5Test it with one real support escalation.
Questions about this workflow
Will it search every historical Cuttly link?
No. It uses the recent URL list returned by the Cuttly action.
Can the packet include customer details?
Yes, if your webhook includes the customer and case context you want summarized.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Cutt ly. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Cutt ly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Connect any two apps with Notis in the middle.
0CodeKit and Cutt ly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Cutt ly.