Give support the credential activity they need
Start every credential support case with the relevant interaction history in one report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
Why this helps
Support teams lose time asking for screenshots when credential activity is already available in Certifier.
- Retrieves evidence tied to one credential
- Supports focused filtering
- Helps support respond with context
Setup
Build it in a few focused steps.
- 1Connect 0CodeKit and Certifier once in the Notis portal.
- 2Create an automation for credential support investigations.
- 3Tell Notis to retrieve and summarize interactions for the credential named in the webhook case, applying any supplied filters.
- 4Pick the webhook trigger and choose where reports go.
- 5Test with one resolved support case.
Questions about this workflow
Can it prove why delivery failed?
It can summarize returned interaction events, while any missing cause should be reported as unavailable.
Can support request multiple pages?
Yes. Include pagination details when the case needs a broader history.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Certifier. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
List Credentials
Tool to list credentials. use after authentication to retrieve paginated credentials.
List Designs
Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.
List Groups
Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).
Connect any two apps with Notis in the middle.
0CodeKit and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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