Pull the right Botpress conversations for every escalation
Give an escalation owner the conversation context they need in one step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Why this helps
Escalations often arrive without the prior chat history needed to respond well.
- Improves escalation handoffs
- Cuts repeated customer questions
- Makes response preparation faster
Setup
Build it in a few focused steps.
- 1Connect 0CodeKit and Botpress in Notis once.
- 2Create an automation for escalation conversation retrieval.
- 3Tell Notis to use webhook context to list the relevant Botpress conversations and summarize the key thread.
- 4Pick the webhook trigger and choose where reports go.
- 5Test with one real escalation.
Questions about this workflow
How does Notis know which conversations matter?
Include a conversation identifier, user context, or search clue in the webhook payload.
Will it reply to the user?
No. It retrieves and summarizes conversations for the escalation owner.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Botpress. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
0CodeKit and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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