Turn support issues into action briefs
Give your team the facts, impact, and next step before the issue gets buried.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Why this helps
Support reports often contain enough information to act, but the useful signal is scattered.
- Surface customer impact
- Clarify next actions
- Shorten triage meetings
Setup
Build it in a few focused steps.
- 1Connect 0CodeKit and Anthropic administrator once.
- 2Create an automation called Support issue action brief.
- 3In one instruction, ask for summary, severity, evidence, and recommended next step.
- 4Pick the webhook trigger and report destination.
- 5Test with one representative support payload.
Questions about this workflow
What if the payload lacks severity?
Tell Notis to mark severity as unknown and explain which missing fact would resolve it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 0CodeKit to Anthropic administrator. A trigger fires from one place; an action lands in another.
0CodeKit triggers
Anthropic administrator actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
List models
Tool to list available models. use when you need to see which models are available before selection.
Prompt Caching
Tool to cache and reuse prompt content to reduce costs and latency. use after you have static prompt portions you intend to reuse across calls.
Connect any two apps with Notis in the middle.
0CodeKit and Anthropic administrator, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Anthropic administrator.